Effective Date: 10 June 2025

Privacy Policy

This Privacy Policy explains how www.tracyimmanuelart.com (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws. By accessing or using our website, you consent to the practices described in this policy.

1. Collection of Personal Data

We collect personal data only when necessary and with your consent, unless otherwise permitted by law. Personal data refers to any information about an individual who can be identified from that data, either alone or in combination with other information we possess.

Types of data we may collect include:

  • Name

  • Email address

  • Contact number

  • Mailing address

  • Payment details (where applicable)

  • IP address and device information

  • Any other information you voluntarily provide (e.g., through contact forms, newsletter sign-ups, or purchases)

We may also collect certain data automatically using cookies and similar technologies. Please refer to our [Cookie Policy] for more details.

2. Purpose of Collection and Use

We collect, use, and process your personal data for the following purposes:

  • To provide and manage your access to our website and services

  • To process orders, payments, and deliver purchased artwork

  • To communicate with you regarding inquiries, orders, or requests

  • To send marketing communications (with your consent)

  • To improve our website, services, and user experience

  • To comply with legal and regulatory obligations

We will not use your personal data for any purpose other than those stated at the time of collection, unless otherwise informed and consented to, or as permitted or required by law.

3. Consent and Notification

We will obtain your consent before collecting, using, or disclosing your personal data. You will be notified of the intended purposes at or before the time of collection. You may withdraw your consent at any time by contacting us (see Section 11), subject to legal or contractual restrictions.

4. Access and Correction

You have the right to request access to the personal data we hold about you and to request corrections if the information is inaccurate or incomplete. Please contact us (see Section 11) to make such requests. We will respond within a reasonable timeframe in accordance with the PDPA.

5. Accuracy of Personal Data

We take reasonable steps to ensure that personal data collected, used, or disclosed is accurate and complete. Please notify us promptly if your personal data changes.

6. Protection of Personal Data

We implement appropriate administrative, physical, and technical safeguards to protect your personal data from unauthorised access, use, disclosure, copying, modification, or disposal.

7. Retention of Personal Data

Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once no longer required, your data will be securely deleted or anonymised.

8. Disclosure and Transfer of Personal Data

We do not sell or rent your personal data to third parties. Your data may be disclosed to:

  • Service providers (e.g., payment processors, delivery partners) strictly for the purposes outlined above

  • Government agencies, regulators, or law enforcement authorities, where required by law

If data is transferred outside of Singapore, we will ensure the recipient provides a standard of protection comparable to that under the PDPA.

9. Use of Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse traffic. You may manage cookie preferences via your browser settings. For more information, please refer to our [Cookie Policy].

10. Data Breach Notification

In the event of a data breach likely to result in significant harm, we will notify the Personal Data Protection Commission (PDPC) and affected individuals, as required by law, within the prescribed timeframe.

11. Accountability and Contact Information

We are accountable for complying with the PDPA and committed to protecting your privacy. For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:

Email: info@tracyimmanuelart.com
Mail: Data Protection Officer
www.tracyimmanuelart.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website with the effective date clearly stated.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

This Privacy Policy is intended as a legally binding agreement under Singapore law and complies with the Personal Data Protection Act (PDPA).

For more information on your data protection rights, please visit the Personal Data Protection Commission (PDPC) website.